FAQ

Frequently Asked Questions (FAQ)

1. What is Sportify?

Sportify is a platform offering high-quality sports products, training programs, and sports events to support a healthy and active lifestyle. We also foster an inclusive sports community that encourages support and engagement.

2. What products are available on Sportify?

We offer a wide range of sports equipment, including fitness gear, soccer and basketball equipment, outdoor sports gear, and various accessories. All our products are carefully selected to ensure the best quality and performance.

3. How do I purchase products on Sportify?

You can purchase products directly from our website. Simply select the items you wish to buy, add them to your shopping cart, and proceed to checkout to complete your purchase.

4. Do you offer shipping services?

Yes, we provide shipping to various regions across Indonesia. Shipping will be processed once your payment has been confirmed. Delivery time depends on your location.

5. Does Sportify offer training services?

Yes, we offer training programs designed by professional coaches in various sports. These programs are available both in-person and online, allowing you to enhance your skills from anywhere.

6. How can I join the Sportify community?

You can join the Sportify community by following us on social media, registering for our sports events, or becoming part of our training programs. We encourage sports enthusiasts of all levels to get involved in our activities.

7. Does Sportify organize sports events?

Yes, we regularly organize sports events for various skill levels. These events may include tournaments, competitions, or social activities aimed at bringing together the sports community in Indonesia.

8. Is there a warranty on the products I buy from Sportify?

We offer warranties on certain products depending on the type of product and manufacturer policies. Please check the product description on our website or contact customer service for more details.

9. How can I contact Sportify’s customer service?

You can reach our customer service team by email at support@sportify.biz.id or through the contact number available on our Contact Us page.

10. Does Sportify have a mobile app?

Currently, we do not have a mobile app. However, you can access all our services through our responsive and mobile-friendly website, sportify.biz.id, on any device.

11. Does Sportify offer membership programs or special discounts?

Yes, we offer membership programs and discounts for loyal customers. For more information about promotions and memberships, visit the Promo page on our website or follow us on social media for the latest updates.

12. Are the products sold on Sportify available in physical stores?

At this time, Sportify operates solely online through our website. We focus on providing a convenient and secure online shopping experience with fast and accurate delivery.